Survei Kepuasan Layanan PMB
Data hasil survei kepuasan terhadap layanan Penerimaan Mahasiswa Baru (PMB) Unisbank
Tabel Survei Kepuasan Layanan PMB
378 responden
| No | Tanggal | Sumber Informasi | Tempat Daftar | PMB1 | PMB2 | PMB3 | PMB4 | PMB5 | PMB6 | PMB7 | PMB8 | Rekomendasi | Saran |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51 | 16/08/2024 14:09 | Alumni Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 10.0 | Ya | Bagus dan tingkatkan |
| 52 | 16/08/2024 00:45 | Website | Online/Website | 5.0 | 5.0 | - | - | - | - | 9.0 | 9.0 | Ya | - |
| 53 | 15/08/2024 13:24 | Guru Sekolah | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 9.0 | Ya | - |
| 54 | 15/08/2024 13:02 | Online/Website | 4.0 | 5.0 | - | - | - | - | 10.0 | 9.0 | Ya | Tidak ada | |
| 55 | 14/08/2024 07:51 | Dosen/Karyawan Unisbank | Online/Website | 4.0 | 4.0 | - | - | - | - | 7.0 | 5.0 | Ya | Diperhatikan kembali untuk penyusuan test online, pada saat penggunaan OS non-window terhadap beberapa huruf yang tidak tercoding dengan jelas. |
| 56 | 13/08/2024 11:42 | Alumni Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 9.0 | 9.0 | Ya | Layanan PMB sudah cukup bagus dan responsif dalam memberikan informasi untuk para mahasiswa baru |
| 57 | 11/08/2024 14:54 | Dosen/Karyawan Unisbank | Online/Website | 4.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | sudah bagus , agar tetap dipertahankan |
| 58 | 10/08/2024 09:20 | Alumni Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 7.0 | 8.0 | Ya | - |
| 59 | 08/08/2024 12:28 | Website | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 7.0 | Ya | - |
| 60 | 07/08/2024 09:58 | Alumni Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 10.0 | Ya | Adanya poster detail tahapan PMB |
| 61 | 06/08/2024 10:36 | Website | Online/Website | 4.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | - |
| 62 | 05/08/2024 22:57 | Alumni Unisbank | Online/Website | 4.0 | 3.0 | - | - | - | - | 7.0 | 7.0 | Ya | tidak ada saran,saya rasa sudah bagus |
| 63 | 05/08/2024 18:57 | Flyer/Brosur Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 9.0 | 9.0 | Ya | terima kasih |
| 64 | 05/08/2024 12:21 | Alumni Unisbank | Online/Website | 5.0 | 4.0 | - | - | - | - | 9.0 | 9.0 | Ya | - |
| 65 | 05/08/2024 10:10 | Alumni Unisbank | Online/Website | 5.0 | 4.0 | - | - | - | - | 10.0 | 7.0 | Ya | sudah cukup baik |
| 66 | 03/08/2024 08:38 | Alumni Unisbank | Online/Website | 4.0 | 3.0 | - | - | - | - | 7.0 | 7.0 | Ya | - |
| 67 | 02/08/2024 22:55 | Mesin Pencari | Online/Website | 4.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | - |
| 68 | 02/08/2024 16:36 | Online/Website | 4.0 | 5.0 | - | - | - | - | 9.0 | 9.0 | Ya | - | |
| 69 | 02/08/2024 14:24 | Mahasiswa Unisbank | Online/Website | 4.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | Sudah baik. |
| 70 | 02/08/2024 09:57 | WA Broadcast | Online/Website | 5.0 | 5.0 | - | - | - | - | 8.0 | 8.0 | Ya | - |
| 71 | 01/08/2024 15:10 | Alumni Unisbank | Online/Website | 4.0 | 4.0 | - | - | - | - | 6.0 | 8.0 | Ya | websitenya lebih diperbaiki |
| 72 | 01/08/2024 14:40 | Tiktok | Online/Website | 5.0 | 5.0 | - | - | - | - | 9.0 | 8.0 | Ya | - |
| 73 | 01/08/2024 13:05 | Mahasiswa Unisbank | Online/Website | 4.0 | 3.0 | - | - | - | - | 8.0 | 9.0 | Ya | - |
| 74 | 31/07/2024 16:48 | Dosen/Karyawan Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 9.0 | 9.0 | Ya | Sangat Baik |
| 75 | 30/07/2024 18:18 | Alumni Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 9.0 | 9.0 | Ya | - |
| 76 | 30/07/2024 09:24 | Mesin Pencari | Online/Website | 5.0 | 5.0 | - | - | - | - | 8.0 | 8.0 | Ya | Sejauh ini sudah cukup baik. Admin PMB merespon chat dengan cepat. Mungkin untuk tampilan website bisa diperbarui agar terlihat lebih menarik |
| 77 | 30/07/2024 07:41 | Website | Online/Website | 5.0 | 5.0 | - | - | - | - | 9.0 | 9.0 | Ya | mantap |
| 78 | 29/07/2024 11:40 | Alumni Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 8.0 | 9.0 | Ya | pelayanan sudah bagus sangat ramah dan fast respon, menyajikan informasi yang lengkap dan sangat membantu, harap dipertahankan |
| 79 | 29/07/2024 10:15 | WA Broadcast | Online/Website | 5.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | - |
| 80 | 26/07/2024 12:15 | Alumni Unisbank | Online/Website | 5.0 | 4.0 | - | - | - | - | 10.0 | 9.0 | Ya | - |
| 81 | 25/07/2024 13:55 | Alumni Unisbank | Online/Website | 4.0 | 3.0 | - | - | - | - | 8.0 | 8.0 | Ya | Sudah cukup bagus pelayanan PMB Universitas Stikubank |
| 82 | 24/07/2024 17:47 | Online/Website | 5.0 | 4.0 | - | - | - | - | 9.0 | 8.0 | Ya | - | |
| 83 | 23/07/2024 18:31 | Mahasiswa Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 10.0 | Ya | Tidak ada,pelayanan pmb di unisbank sudah sangat baik |
| 84 | 23/07/2024 09:51 | Dosen/Karyawan Unisbank | Online/Website | 4.0 | 5.0 | - | - | - | - | 8.0 | 8.0 | Ya | Sudah bagus, tingkatkan terus pelayanannya |
| 85 | 22/07/2024 15:45 | Afiliator Unisbank | Online/Website | 4.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | lebih di tingkatkan |
| 86 | 22/07/2024 11:32 | Afiliator Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 7.0 | Ya | Semoga Biaya Kuliah Makin Murah (dapat diskon bila dibayar lunas di depan) |
| 87 | 22/07/2024 10:32 | Afiliator Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 9.0 | Ya | suadah bagus tinggal di tinggakan untuk promosinnya aja |
| 88 | 22/07/2024 09:58 | Alumni Unisbank | Online/Website | 4.0 | 5.0 | - | - | - | - | 5.0 | 5.0 | Ya | - |
| 89 | 20/07/2024 06:05 | Dosen/Karyawan Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 9.0 | Ya | Sudah baik |
| 90 | 19/07/2024 16:03 | Website | Online/Website | 4.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | terus maju |
| 91 | 19/07/2024 10:33 | Website | Online/Website | 3.0 | 4.0 | - | - | - | - | 7.0 | 7.0 | Ya | - |
| 92 | 18/07/2024 12:23 | Online/Website | 5.0 | 5.0 | - | - | - | - | 9.0 | 9.0 | Ya | - | |
| 93 | 18/07/2024 01:47 | Mahasiswa Unisbank | Online/Website | 4.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | - |
| 94 | 17/07/2024 14:55 | Dosen/Karyawan Unisbank | Online/Website | 4.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | Udah cukup baik, admin dan kaprodi responsif |
| 95 | 17/07/2024 13:55 | Tiktok | Online/Website | 4.0 | 4.0 | - | - | - | - | 10.0 | 10.0 | Ya | - |
| 96 | 17/07/2024 12:49 | Alumni Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 10.0 | Ya | Sudah baik, tampilan website PMB perlu dikembangkan, setelah update data diri, ada beberapa perubahan yang belum bisa dilihat. |
| 97 | 16/07/2024 15:04 | Online/Website | 4.0 | 4.0 | - | - | - | - | 8.0 | 8.0 | Ya | Saya rasa sudah baik | |
| 98 | 16/07/2024 11:56 | Spanduk/Baliho | Online/Website | 5.0 | 5.0 | - | - | - | - | 10.0 | 7.0 | Tidak | - |
| 99 | 16/07/2024 10:28 | Website | Online/Website | 5.0 | 5.0 | - | - | - | - | 8.0 | 8.0 | Ya | - |
| 100 | 15/07/2024 18:55 | Dosen/Karyawan Unisbank | Online/Website | 5.0 | 5.0 | - | - | - | - | 9.0 | 9.0 | Ya | - |
Distribusi Responden
Sumber Informasi
Tempat Daftar
Rekomendasi
Distribusi Jawaban (Skala 1–5)
1=Sangat Tidak Baik · 3=Cukup · 5=Sangat BaikPMB1
Informasi penerimaan mahasiswa baru yang disajikan
PMB2
Kemudahan pengisian formulir pendaftaran
PMB3
Kenyamanan ruang penerimaan mahasiswa baru
PMB4
Ketersediaan informasi PMB di ruang penerimaan
PMB5
Keramahan petugas Pendaftaran Mahasiswa Baru
PMB6
Petugas dapat menjelaskan informasi dengan jelas
Distribusi Jawaban (Skala 1–10)
Penilaian terhadap Unisbank sebelum dan setelah kuliahPMB7
Penilaian terhadap Unisbank ketika akan mendaftar
PMB8
Penilaian terhadap Unisbank setelah kuliah